We only accept payment, refund and cancellation requests that are made in accordance with this Policy. We are not obligated to allow any other cancellations or refund any other payment, except in accordance with our policies.
Sameepam The Matchmaker is a platform that offers matchmaking matrimonial services to users. Once an individual/client/customer has purchased any service from us they may choose to cancel the said service and seek refund. The terms and conditions for cancellation and refund are enunciated herein.
Refunds are made to the registered person's own bank account
OR Refunds will be made through the same route you made the payment.
In order to seek refund and cancel the services, the purchaser shall foremost send us an email communicating the same at firstname.lastname@example.org.
If the email is received by us before the start of the service (i.e. before the service is live/listed), a deduction amounting to 5% of the billed amount shall be done, after which the refund of remaining amount shall be made within thirty (30) working days from the day the request is received by us. Any transaction charge arising out of this shall be solely borne by the purchaser of the service.
However if the email for cancellation of service is received by us after the service is live/listed and/or Sameepam The Matchamker has started working on such service then no refund shall be made. The purchaser may still send us an email at email@example.com to remove such listing that has been done and/or to not avail such service. However no refunds shall be made even if the service is cancelled under such conditions.
If www.sameepam.com terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any unused Subscription fees, if any, paid by you. Certain provisions of this Agreement Term for the paid Membership would be in accordance with the type of membership undertaken. If www.sameepam.com has a reason to believe that you are not eligible to become a member of the website then We may terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you.
www.sameepam.com will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication / Content from the Service and terminating the Membership of such violators without a refund. No other cancellation or refund requests shall be entertained.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.org